Xfinity Outage Information
Check for Outages in Your Area
If you're experiencing issues with your Xfinity Internet, TV, or phone services, you can check for potential outages in your area. Here's how:
Online:
- Visit the Xfinity Status Center.
- Enter your address or ZIP code.
- Click "Check for Outages."
By Phone:
- Call the Xfinity Customer Support line at 1-800-XFINITY (1-800-934-6489).
- Provide your account information and location.
- A representative will assist you in checking for outages.
App:
- Download the Xfinity My Account app on your mobile device.
- Log in to your account.
- Tap "Outages" to view outage information in your area.
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